SUBJECT :
The present terms and conditions are an agreement between for one part, Body betty, a company headquartered at 17 rue Labat 75018 PARIS and registered at the Registre du Commerce et des Sociétés de Paris under siret number 81865167100013
hereinafter named body betty and users who wish to make a purchase on the website body betty available at : www.bodybetty.com, below referred to as “the Client”.
Body betty makes it impossible to sell a product without prior acceptance of the terms below. Body betty reserves the right to adapt or modify at any time the present conditions.
Accepting the Sales terms and Conditions of use and clicking on “ secure payment“ means that you have definitely confirmed your order.
PRODUCTS :
Body betty offers the sale of customizable ready to wear items,
Product offerings and prices are valid as long as they are visible on the website, and until the stock has run out.
In case of an increased demand at the same time, Body betty does not guarantee in any way the availability of the products for sale during a precise period. www.bodybetty.com commits to notify by email or telephone all Clients who have placed an order of any unavailable product.
In no way can the Client engage the responsibility of Body betty assuming he/she would validate the order of an unavailable product.
In case of debit of the amount of the order regarding an unavailable product, Body betty commits to, within 30 days, according to the Clients’ choice, either reimburse the Client, or issue a credit of the amount of the order.
COLOURS AND PRINTS
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. However, the colour you see will depend on your computer system. Therefore, Body Betty cannot be responsible for any slight difference of color between the product and its picture.
Each bodysuit and collar are unique and handmade : due to the cut, the print may slightly vary
PRODUCT PRICES :
The product’s price is displayed in Euros. The VAT is included in the price displayed with the rate applicable in France applicable on the day of the order for the products concerned.
Body Betty reserves the right to change its prices at any time.
Prices shown do not include freight charges, which will be added to the order before the final confirmation
REGISTERING AN ORDER :
The Client who wishes to buy one or several items from the website Body Betty must comply with the following processes :
- The Client selects the product(s) that he/she wishes to purchase by clicking on the icon “order now”
- The Client, after having verified his/her selection (size, colour, price…), validates the choice of the products chosen by clicking on the icon “Pay me what you owe me”
The Client shall then : complete the form indicating his/her name, surname, address, email address, billing and delivery address. A summary of the command is indicated to the Client as well as shipping fees. He/she must click of the icon “pay me what you owe me” to continue and agrees to fully and unreservedly accept all the present Terms and Conditions.
The Client then accesses a page where he/she must specify the payment information. The Client must click on the icon “secure payment”
Registering an order means accepting the price and the description of the products available for sale.
An order is validated once the user has read and approved the Sales terms and Conditions and once all the user information has been entered. The order is definite when the client has clicked on ‘”Validate”
As soon as the order is finalized, www.bodybetty.com will confirm the order to the Client in a summarizing email.
PAYMENT AND SECURED TRANSACTIONS :
Payments are made by credit card, VISA, MASTERCARD, AMERICAN EXPRESS, only. Body Betty uses the Secure Socket Layer (SSL) technology to ensure that our Clients’ information (name, address and other critically sensitive information like your credit card details) are crypted. Body Betty is working with www.strype.com, e-commerce system. Information passed between your computer and our website cannot be read in the event of it being intercepted. Body Betty does not store your bank details on its website and payment does not go through the Body Betty website. If you have any questions or queries, please contact us at the following address : hello@bodybetty.com.
DELIVERY :
Body Betty delivers its products in France and in all countries of the European Union.
For a delivery in any other country, please contact us by email : hello@bodybetty.com so we can inform you about the delievry terms and conditions.
The times shown are indications of times given by our carriers over working days.
Body Betty aims to dispatch all orders as quickly as possible.. Because it is customizable items, please allow a maximum of five working days for the processing and shipment of your order.
Products are sent using the traditional postal network (lettre suivie) to the address indicated by the Client. Reception time of the orders depends on countries of destination.
Body Betty therefore denies any responsibility in case of any delay, damage or loss occurring during the shipment.
Upon reception of order, the Client will have to check carefully the products. Any problems (missing or broken item, damaged parcel…) will necessarily be notified, on the very day of delivery or the first working day after delivery, sending an email at hello@bodybetty.com. Complaints expressed after this period will be rejected and Body Betty will be free of any responsibility. Body Betty reserves the possibility of asking the client to return the defective item. If the conditions mentioned above are met, Body Betty will then trade in or refund defective items or send the missing item (provided the buyer has proved her/his request is acceptable).
Client may follow up in real time the itinerary of his order on his client account. Order should be "in waiting" or "sent off".In case of a problem, please feel free to contact our Client service at hello@bodybetty.com.
EXCHANGE, TRADE-IN & REFUND :
The Client can return exchange, or be refunded for any item, except when specified otherwise, within a 14 working days delay after reception or collection, and in its original packaging to the following address : Body Betty 17 rue Labat, 7018 Paris - France. Returns remain at the Client’s own cost. It is necessary for the Client to ask for a return sending an e-mail to hello@bodybetty.com; Body Betty shall not accept returns of items that have been damaged but not reported by the client on delivery, worn or cleaned. Body Betty therefore reserves the right to accept or refuse the items returned according to its condition. All items are subject to a guarantee, which is in agreement with the legal guarantee of articles 1641 and next of Code Civil. The user will benefit from a guarantee for all items delivered with a flaw, as in articles L 211-4 and next of the Code de la Consommation.
All products of our website may be traded in according to stock availability. It is necessary for the Client to ask for a trade in sending an e-mail to hello@bodybetty.com detailing the item traded and the one trade-in. Body Betty will accept it upon reception of the Client’s return, as far as stock is available. If the new order totals a higher price, the client will have to include the complementary payment to her/his return request. On the contrary, if the amount of the return costs less than the initial amount, the client will be sent credit for the price difference. Client will be credited the amount of your purchase, minus contentious delivery charges. All items are under contract guarantee, which is in line with the legal guarantee of articles 1641 and next of the Code civil.
INTELLECTUAL PROPERTY : OWNERSHIP OF RIGHTS
All elements of the website www.bodybetty.com,including products, pictures, video, text and whatsoever, are protected by copyright, trademarks, or patents. They are the exclusive property of Body Betty. The reproduction of all or part of www.bodybetty.com is considered a counterfeit in the sense of the Intellectual property code.
The user who has a personal website and, for his/her own use, wishes to place a simple link on this site, directing users to Body Betty is under the obligation to first ask Body Betty for permission to do so. On the other hand, any hypertext link directing users to the Body Betty website and using for example the framing, deep-linking, or in-line linking technique or any other deep-link is strictly forbidden. In any case, any link –even if tacitly allowed, will have to be removed on simple request from Body Betty. Hypertext links may direct users to other sites than www.bodybetty.com. The latter denies any liability in case the content of these sites goes against the current law or regulations.
For its own business needs, Body Betty reserves the right to collect nominal information concerning users of the site, through cookies. The consumer acknowledges having been informed of this. To this purpose, the automatic use of information, including users’ e-mail addresses, has been registered with the CNIL under the number ___________________. In any case, and et corresponding to the law of 6 January 1978, the consumer also has the right to access and change any information about her/him that may feature in the Body Betty files. Any client of the site can at any time object to the commercial use of the aforesaid data and has the right to access, change or cancel data about her/him, directly on hello@bodybetty.com.
SIGNATURE AND PROOF : VALIDITY OF THE ELECTRONIC SIGNATURE
In compliance with the law dated 13th March 2000 concerning electronic signatures, any order form signed by the consumer by the 'confirmation double click' constitutes irrevocable acceptance which can only be called into question in the limited circumstances defined in the present general sales conditions.
The "double click" brings together the procedures of authentication, non-repudiation and protection of the integrity of messages, and constitutes an electronic signature. This electronic signature is the legally binding equivalent of a handwritten signature between the parties.
CUSTOMS DUTIES :
Orders placed on the site and delivered outside France may be submitted to possible taxes and duties when the consignment reaches its final destination. These customs duties and possible taxes related to delivery are to be borne by the client, who is totally responsible for them. Body Betty is not obligated to check and inform clients of applicable duties and taxes. To find this information, clients have to enquire with the relevant authorities of her/his country.
INTEGRAL CONTRACT :
The present sales terms and the recapitulation of order sent to the client form a contractual set and constitute the complete contractual relations effected between the parties.
APPLICABLE LAW
The above terms and conditions are expressed under French laws.
COMPANY INFORMATION
Body betty is a company headquartered at 17 rue Labat 75018 PARIS and registered at the Registre du Commerce et des Sociétés de Paris under siret number 81865167100013
Tél : +336.18.07.09.03
Email : hello@bodybetty.com